Returns & Refunds
Welcome to Dvinearts! We hope you love your purchase. However, if you are not completely satisfied, we are here to assist you.
Return Policy
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You have 7 business days from the date you receive your item(s) to initiate a return.
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To be eligible for a return, the item must be unused, in the same condition as you received it, and in its original packaging.
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Customized or made-to-order products are not eligible for returns.
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To start a return, please contact our customer support team at Lifedecor.in@gmail.com or call 6375587878. Please include your order number and reason for return.
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Once your return is approved, we will provide you with the return shipping address.
Refund Policy
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After we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
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If approved, the refund will be processed to your original method of payment within 7 business days.
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Shipping charges are non-refundable.
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You will be responsible for paying your own shipping costs for returning the item unless the return is due to our error or a defective product.
Damaged or Defective Items
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If you receive a damaged or defective product, please contact us within 48 hours of delivery with photos of the damage.
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We will arrange for a replacement or full refund upon verification.
Contact Us
For any questions or concerns regarding returns and refunds:
Dvinearts Customer Support
Email: Lifedecor.in@gmail.com
Phone: 6375587878
Thank you for shopping with Dvinearts!